FAQ
Questions European buyers ask.
Straight answers about working with NOVRIN. Can’t find yours? Ask our sourcing team.
Orders & commercial terms
What is the minimum order quantity (MOQ)?
MOQ depends on product, fabric, colour and customisation. Styles using available fabric can start lower than programmes that need custom-knitted or custom-dyed fabric. We confirm a workable quantity once we see your specification.
How long does production take?
Lead time depends on specifications, materials, quantity and factory capacity. We give you a written timeline covering sampling, production, inspection and shipping in our proposal.
What are your payment terms?
Payment terms are agreed according to buyer profile, order structure, production requirements and commercial relationship. For new buyers we typically work with a deposit and staged or balance-before-shipment payments. We do not offer open credit terms to new buyers.
Which Incoterms do you quote?
We commonly quote FOB Karachi for buyers using their own forwarder. Other terms can be discussed depending on your logistics set-up.
Do you hold stock?
No. Every order is developed and produced to your specification. We do not sell from finished-goods inventory.
Product & development
Can I get samples before ordering?
Yes. Development, fit and pre-production samples are produced to your specification. Sample costs are confirmed before production, and bulk never starts without your written approval.
Which fabrics can you source?
Cotton (combed, ring-spun, compact, slub, organic), blends, fleece, French terry, modal, lyocell, viscose, linen, denim, twill, canvas, ripstop, nylon, polyester, recycled polyester and mesh. See our fabric overview for GSM ranges.
Do you offer private label?
Yes. Your labels, hang tags, packaging, colours, fits and branding — with full confidentiality over your designs.
What printing methods are available?
Screen print, DTG/digital, puff and high-density print, sublimation (polyester) and heat transfer. We recommend a method based on artwork, fabric and quantity.
Can you do embroidery?
Yes — flat, 3D/puff and chenille embroidery, as well as woven and printed badges.
What packaging options do you offer?
Individual polybags (including recycled-content options), folding with tissue or board, hang tags, barcode and size labels, branded boxes and carton marking to your warehouse instructions.
Quality & compliance
How do you control quality?
We inspect at material, pre-production, inline, final and packing stages against standards agreed with you before production, and share written reports.
Which certifications do your factories have?
Certifications differ by factory. We state a certification only when a valid certificate covers the facility or material used for your order, and share copies on request. We never claim certifications by default.
Can you meet EU requirements?
We provide fibre-composition information, specifications, origin details, documentation and coordinated third-party testing. Requirements depend on the product, destination market and buyer, and legal responsibility stays with the party placing goods on the EU market.
How do you choose the factory?
By product capability, quality, capacity, lead time, MOQ, compliance, export experience, price and QC systems. The product decides the factory.
Shipping & documentation
How are goods shipped to Europe?
Usually by sea from Karachi to a European port, or by air for samples and urgent orders. We coordinate packing, documents and handover to your forwarder or one we arrange.
Which export documents do you provide?
Commercial invoice, packing list, certificate of origin where required, and the documents your forwarder needs. Import clearance in the EU is handled by the importer of record.
Do you have an office in Europe?
No. NOVRIN is based in Karachi, Pakistan, and works with European buyers remotely by email, video call and shared documents.
Have a product in mind?
Send us your product specification, tech pack or reference garment. We’ll identify suitable Pakistani production options and come back with a sourcing and costing proposal.